McKavangh Engineering Services (MCKENG)
Terms and Conditions
Self-Paced Learning
Participants / Trainees are self-selected or selected by their manager in their organisation. MCKENG does not participate in client selection processes. Our self-paced learning modules are completed remotely. To obtain the course materials, organisations, participants and or trainees must register and pre-pay online. Whilst organisations may freely distribute content from the courses, payment must be received for each person who completes the written examination and requires a certificate of Attainment.
Course Information
Detailed course information is provided on our website, on request and in the course outline and learning program in the participant’s / learner’s learning materials.
Fees
The MCKENG fee structure has been set by assessing comparative courses available on the market. All Training courses include 10% GST per current tax rules.
Refunds Self-Paced Learning If a client is not satisfied with the quality of the course content for substantiated reasons, every effort will be made to satisfy the client which may include a review of the course materials. No refunds will be given if a participant/trainee fails the assessment component of the course, however, every effort will be made by MCKENG to assist the participant/trainee to gain attainment.
Refunds Products
A full refund will be given to any client who receives a product purchased on our online store that is faulty. This does not include damage caused to goods in transit.
Client Support
MCKENG provides ongoing support to all participants/Trainees as required. Participants/Trainees should contact their trainer in the first instance. On-the-job support is provided by the participants/Trainee's manager or organisation. On-site support may be provided by MCKENG at a negotiated cost.
McKavanagh Engineering Services Pty Ltd (MES)
B-08 Harbour City Central, 216 Harbour Rd, Mackay QLD 4740 | PO Box 8015 Mount Pleasant Qld 4740
Office: 0486 046 213
Copyright © 2024 McKavanagh Engineering Services Pty Ltd (MES) - All Rights Reserved.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.